Owner and Founder
The Elegant Touch is a training consultancy which focuses on developing individuals, both young and old, and teaching them the finer art and details of etiquette - finishing and grooming. Sole owner and founder, Charlotte Youens, started her training by completing her Finishing and Deportment Diploma at the age of 14 and after completing school, spent two years obtaining her Health and Skincare Diploma at Camelot International which was concluded in 1995.
From there, she very soon realized that she enjoyed working with people, and after a few years of retail experience decided to venture back to the world of student life and completed a B. Com in Marketing Management at RAU. From there she had the wonderful opportunity of becoming Camelot Internationals Marketing Manager and developing their finishing school modules. Whilst there, she completed her Assessors, Train the Trainer as well as Moderators Certificates. Her many years of work experience and travels have convinced her of the importance of etiquette and civility in our everyday lives, as well as at our places of work. She is proud to say that she has practiced and lived her life, according to what she teaches.
The Elegant Touch has a proud affiliation with the Sue Fox Etiquette Survival Company, which is based in California ( .etiquettesurvival . c o m).
Etiquette Survival is a professional development and publishing company, founded and owned by Sue Fox. They have provided products, group training and private consultations to business professionals since 1994.
Sue Fox has had many years of experience in sales & marketing and is well acquainted with African and Asian cultures.
She has an additional background in image consulting, make up artistry as well as 20 years of fashion and modelling experience in television and print. She is the author of Etiquette For Dummies and Business Etiquette For Dummies as well as the executive producer of The Etiquette Survival Kit, a 1998 series of videos featuring dining and social etiquette as well as proper table settings for adults and teens.
We will assist in building better business relationships; develop a greater understanding of communication styles and learning how to handle every situation with confidence and control. Not forgetting our future generation, we will assist with all the stresses of growing up, grooming, peer pressure as well as dining and social etiquette.
We specialize in:
Providing informative, motivational and interactive training programs, and
Pride ourselves by adapting our training and etiquette programs to reflect the ever changing society as well as the need to foster civility and respect.
Training can be offered at the comfort of your offices or at an off site training facility
To view a full list of all courses presented by The Elegant Touch click below.